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Our mission is to empower your mission.
If you're encountering an error, the more detail you provide, the better we'll be able to help.
Ideas, feature suggestions, pitches, and all insights are welcome!

We typically respond within 12 hours.

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Frequently Asked Questions

To upload your first beat, log in to your SoundSeam account, navigate to the Create page (via the button in the top right). Follow the prompts to upload your audio file, add details like title and genre, set your pricing, and publish your beat.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. For producers receiving payments, we only support PayPal. We are working on adding more options to support international producers unable to use PayPal to receive money. Our philosophy is that every producer, anywhere, should be able to get paid for their work.

SoundSeam offers several license types: MP3, WAV, Trackouts, Unlimited, and Exclusive. Each license grants different usage rights to the buyer. You can customize your license terms and pricing in your account settings. For more details, check our Help Center article on licensing options.

Free accounts have a 5% platform fee on all sales. Pro accounts ($24/month) have no platform fee. All accounts have standard payment processor fees (approximately 2.9% + $0.30 per transaction) for credit card payments.