Recover a paused recording without confusing cloud storage, transcription and connection errors.
Recording, cloud sync and transcription are separate steps. Read the status on the affected recording to see what needs attention.
Keep the recording on your device and export a copy where available. Manage project media, then retry the paused upload. Existing cloud recordings remain playable.
Do not delete a pending recording, clear app data or sign out while it is your only copy.
Your audio can remain saved and playable without a transcript. Existing transcripts remain readable. New transcription becomes available at the reset date shown in your account.
Reconnect and use the retry action. Retry only the affected recording. Do not create repeated copies to restart the same upload.
Keep the recording and try later. A temporary service issue is not a reason to upgrade.
Contact Support with the project ID, device, recording length, approximate time and exact message. Do not send private audio through the general contact form.
Go from an audio file to a public, purchasable beat without missing a required step.
Keep projects unlimited while managing cloud recordings and images separately from catalog files.